ChatGPT (Open AI) Guidelines for Use

GTA recognizes ChatGPT as a natural language processing tool used to generate human-like text
based on prompts. It can assist in ideating, drafting content, answering questions, and more.

Guidelines

  • Purpose and Use

    ChatGPT should be used for non-sensitive tasks such as answering general public
    inquiries, drafting reports, and providing summaries. It should not be used for
    generating or interpreting content that requires legal, medical, or sensitive
    policy-related expertise unless approved by appropriate legal or policy offices.

  • Transparency

    All users interacting with ChatGPT should be made aware that they are engaging with an
    AI system. For instance, responses generated by ChatGPT must be clearly labeled as
    AI-generated content in both internal and public-facing communications.

  • Accountability

    The content generated by ChatGPT should be reviewed and approved by a human before
    it is published or used in official government communications. ChatGPT should not be
    relied upon for final decision-making or official interpretations.

  • Data Privacy and Security

    Personal data, sensitive government data, or confidential information should never be
    entered into ChatGPT. Agencies should ensure that any data provided to ChatGPT is
    anonymized to comply with relevant data protection and privacy laws (e.g., PII, HIPAA).

  • Bias and Fairness

    ChatGPT is susceptible to generating biased outputs based on its training data. Agencies
    should actively monitor the outputs for bias and ensure they align with the state’s
    commitment to equity, inclusiveness, and fairness in services.

Prohibited Uses

  • Legal or Policy Advice

    ChatGPT cannot be used to provide official legal interpretations, advice, or policy
    recommendations. AI-generated content is not a substitute for expert human analysis in
    these sensitive areas.

  • Handling Confidential or Sensitive Information

    ChatGPT cannot be used to process or analyze sensitive government data, personal
    identifiable information (PII), or classified information. Data security risks and privacy
    concerns make this type of use unacceptable.

  • Making Autonomous Decisions

    ChatGPT cannot be used to make decisions that impact citizens' rights, benefits, or
    access to government services without human review. AI should not be the final
    authority in decision-making processes.

  • Bypassing Human Review

    No content generated by ChatGPT can be published or used in official communications
    without prior human review and approval. Unreviewed AI outputs may contain
    inaccuracies or biases.

  • Impersonating Government Officials

    ChatGPT cannot be used to generate statements that give the false impression they are
    coming directly from a government official. All AI-generated content must be clearly
    labeled as such.

  • Generating Content with Malicious Intent

    ChatGPT cannot be used to generate harmful, misleading, or biased content. This
    includes the generation of discriminatory language, misinformation, or content
    designed to deceive or manipulate.