This session will guide participants in identifying high-impact opportunities for AI, emphasizing the importance of consistent value delivery amidst rising demands for enhanced citizen outcomes and efficiency. We'll discuss prevalent challenges like unmeasurable pilot programs and unsystematic scaling efforts and explore current AI deployment trends. The webinar will also cover strategies for scaling AI initiatives effectively, from setting foundational metrics to fostering integration across business units to achieve enterprise-wide outcomes. 

About CapTech:

CapTech is a national technology and management consulting firm with over 25 years of experience partnering with Fortune 100 companies, mid-sized enterprises, and government agencies to deliver transformative outcomes. We specialize in modernizing complex systems, driving operational efficiency, and enhancing customer/citizen engagement through innovative solutions in areas such as digital strategy, data & analytics, cloud, and sustainability. Our teams combine deep technical expertise with human-centered design, helping clients in industries ranging from public sector and financial services to healthcare, sports, and retail. CapTech’s commitment to excellence, collaboration, and long-term partnership has earned us repeated recognition as one of America’s Best Management Consulting Firms and a Best Firm to Work For, as we help organizations bridge the gap between business and technology to achieve their strategic goals.

Presenters:

Brian Bischoff: Brian is CapTech’s Chief Technology Officer, recognized for leading enterprise-scale innovation and platform engineering across industries. With a track record of delivering over 50 enterprise platforms, Brian blends technical depth with strategic vision to drive transformation. He is a key architect behind CapTech’s AI initiatives, including the AI Hub 2.0 and Agentic AI strategy, and regularly shares thought leadership through sessions like “AI in Action.” His leadership continues to shape CapTech’s technology roadmap and inspire teams to push the boundaries of what’s possible.

 Adam Auerbach: Adam is passionate about drawing new insights from health data and building digital experiences that simplify access to meaningful healthcare. Clients rely on his 13+ years of expertise to guide and oversee strategic initiatives ensuring that systems are efficient, scalable, and aligned with stakeholder objectives. A life-long learner and Health Systems Subject Matter Expert (SME), Adam is dedicated to solving complex problems through tech-forward solutions. In Georgia, he leads modernization efforts for Medicaid programs and case management systems at the Department of Community Health, helping transform service delivery and improve outcomes statewide.

Adam Hofheimer: With 20+ years of technical expertise and visionary leadership, Adam has been instrumental in designing and building customer and citizen experience platforms that significantly reduce friction in healthcare and government services. His strategies and solutions prioritize enhancing user self-service and transparency through human-centered design, resulting in more intuitive and streamlined interactions. Adam's commitment to reducing fraud, waste, and abuse remains at the forefront of his work, ensuring that systems are not only efficient but also secure and trustworthy. His overarching goal is for CapTech to be the most reliable and effective partner a client could have, driving long-term success and meaningful improvements in service delivery.